Bereavement Professional

  • 1.  Bereavement Letters

    This message was posted by a user wishing to remain anonymous
    Posted 01-30-2023 09:42 AM
    This message was posted by a user wishing to remain anonymous

    Hi! 

    We are in the process of developing our Bereavement Program as we are a brand new hospice. I am interested to see how many people write their own bereavement mailings (1,3,6,9,12, 13, etc.) vs purchasing them? If you write your own, would you be willing to share them or a template you used? 

    Thank you!


  • 2.  RE: Bereavement Letters

    Posted 01-30-2023 03:32 PM

    Hello,

     

    According to the MyNHPCO Bereavement Professionals Community Survey of 2022, approximately 69% of respondents created their own mailings, in-house. About 30% of programs reported using mailings from a pre-printed source.

     

     

    Within our program, we create our own mailings – including letters, newsletters, handouts on specific topics, book and resource lists, and update them ongoing/as needed which is typically annually at a minimum.

     

    If you'd like folks to share copies with you, you may have greater luck if you share your identity/an email others could send their mailings to directly, vs through the anonymous post. Especially since it may be many publications.  Although it is possible some programs may feel comfortable posting and sharing to the group-at-large here as well. May be worth considering if you do not see the response rate you are hoping for.

     

    Hope this is helpful!

     

    Joelle Osterhaus, MSW, LCSW, LICSW, ACHP-SW (she/her)
    KPNW Hospice & Palliative Care Psychosocial Services Manager

    NHPCO Bereavement Professionals Community Steering Committee, Chair

    Kaiser Permanente Northwest
    Continuing Care Services

    Kaiser Permanente Building

    500 NE Multnomah St, Seventh Floor

    Portland, OR 97232

    Cell Phone: (503) 312-0819
    Main Office: (503) 499-5200

    Fax: (503) 499-5535

    Bereavement Program Sharepoint Site: https://sp-cloud.kp.org/sites/teams-nwreg-NWAmbulatoryCare/CCS/Hospice/SitePages/BS.aspx

    NOTICE TO RECIPIENT:  If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents.  If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them.  Thank you.

     

    NOTICE TO RECIPIENT:  If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents.  If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. v.173.295  Thank you.






  • 3.  RE: Bereavement Letters

    Posted 01-31-2023 09:37 AM
    We create our own with the help of a graphic designer.  Like Joelle referenced, I can/will send a few along directly if you repost with your name or email.

    ------------------------------
    -----
    Kristen Emerson, LCSW
    Bereavement Counselor | Bon Secours Hospice | Richmond | VA
    kristen_emerson@bshsi.org | 804-433-4710
    ------------------------------



  • 4.  RE: Bereavement Letters

    Posted 01-31-2023 09:44 AM
    We created ours in house several year ago but have updated as needed. We have made it available to sign up to receive it by email as well as mail. We run our bereavement program for 18 months so they get a newsletter at 1, 3, 6, 9, 12, 15 and 18 months. We recently created a holiday newsletter that goes out mid-November.


  • 5.  RE: Bereavement Letters

    Posted 02-01-2023 10:19 AM
    Hello, we recently re-vamped our mailing to use original content. As one of the letter authors I highly recommend utilizing Microsoft Publisher to create a few Master templates.  It goes a long way toward ensuring that the mailings are clean and consistent across the various letters.  We also use this for our other publications (tip sheets, activity lists, staff trainings, etc.).

    ------------------------------
    Jennifer Simmons, LCSW
    Bereavement Coordinator
    St Francis Reflections Life Stage Care
    ------------------------------



  • 6.  RE: Bereavement Letters

    Posted 02-02-2023 10:48 AM
    About bereavement resources:

    We created newsletters based on the theme of what we believed most people need along the timeline.  We send 1, 3, 6, 9, 11 and 13 month letters and newsletters to go with them.  So the letter is more personal (by inserting the deceased loved ones name and relationship and writing as if directly to them) and the newsletters are a combination of mostly shortish articles about the topic for the month.  Our first mailing actually has 2 newsletters to go with the one initial letter since the topics are really important but we don't have another mailing.  The first two are "Grief Hurts" and "Mulitiple Losses".  I wrote a few articles across all the newsletters, another BC wrote some and then we use other articles with permission.  We also have a resources section with books to read.  A couple of the newsletters have a place to include information about the next grief group or memorial, etc., but you have to remember to keep it up to date.  I have the website on every newsletter for one of Alan Wolfelts "Grief Words" sites so people can easily access brief articles on all kinds of loss.  It takes you to where anyone can click the link of one of his many articles and it comes up to read, like loss of a spouse, etc...  Many of them reside on funeral home websites, but you can find out about them on Dr. Wolfelts website at The Center for Loss.com.  I also have several writing prompts on most newsletters as I find they help people realize and/or acknowledge where they are in their grief.

    We send children and teen info mostly from Dougy.org and Nacg.org (National Alliance for Grieving Children).  They are very informative and mostly in formats that are easy to copy from an original so it's clean.  We also use NACG.ORG's children's activity book.  It is pricey, but buying in bulk is lower cost or you can recommend it to families until your budget allows providing it.

    Dougy.org also has a lot of activities for children, teens and families right on-line.

    Dougy.org also has a grief podcast written for children and their families.  The ones I've been able to listen to are pretty good.  I think they are helpful for more than just kids since they talk about grief without assumptions of what the listener may or may not know.  You can find it on the website under Media.

    **Dougy.org also has a translator for many of their materials and on-line activities so you can click on the language you need and it brings up handouts that are translated in that language.  They have many languages so check it out.

    I hope this helps even though I can't send our actual materials.  Feel free to contact me if you have questions.  Take it one bite at a time so you don't become overwhelmed.

    ------------------------------
    Linda White
    Heart to Heart Hospice
    Bereavement Coordinator
    lwhite@htohh.com
    ------------------------------



  • 7.  RE: Bereavement Letters

    Posted 02-02-2023 11:37 AM

    Linda thank you for sharing! 

     

    I wanted to highlight how lovely it is when programs can personalize letters with names like that! Really appreciated by bereaved often!  

     

    Also love that you include writing prompts – what a good idea especially for those who may not be drawn to or feel groups or counseling are a good fit for them but are seeking ideas for processing their grief in other ways! I can imagine as a bereaved who might appreciate that, looking forward to the next letters or newsletters to find the next prompt.

     

    Great share on the Dougy Center as well! Indeed that is a unique feature regarding quick translation and thus is such a fantastically accessible resource page for so many!

     

     

    Joelle Osterhaus, MSW, LCSW, LICSW, ACHP-SW (she/her)
    KPNW Hospice & Palliative Care Psychosocial Services Manager

    NHPCO Bereavement Professionals Community Steering Committee, Chair

    Kaiser Permanente Northwest
    Continuing Care Services

    Kaiser Permanente Building

    500 NE Multnomah St, Seventh Floor

    Portland, OR 97232

    Cell Phone: (503) 312-0819
    Main Office: (503) 499-5200

    Fax: (503) 499-5535

    Bereavement Program Sharepoint Site: https://sp-cloud.kp.org/sites/teams-nwreg-NWAmbulatoryCare/CCS/Hospice/SitePages/BS.aspx

    NOTICE TO RECIPIENT:  If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents.  If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them.  Thank you.

     

    NOTICE TO RECIPIENT:  If you are not the intended recipient of this e-mail, you are prohibited from sharing, copying, or otherwise using or disclosing its contents.  If you have received this e-mail in error, please notify the sender immediately by reply e-mail and permanently delete this e-mail and any attachments without reading, forwarding or saving them. v.173.295  Thank you.






  • 8.  RE: Bereavement Letters

    Posted 02-23-2023 12:57 PM

    We are also a startup and I would love to receive some sample bereavement letters. Our marketing consultant will be helping with the layout. Looking for some good sources/ideas for content. Thank you!




  • 9.  RE: Bereavement Letters

    Posted 02-24-2023 10:01 AM

    We have our own letters, but we are in the process of redesigning and updating them.  we are lucky in that our institution has an in-house design team and print shop.  our first letter is just that, a letter.  my vision is that the other mailings would include more visual interest.  Tip sheets could look like magazine articles, for example.  Questions I would ask are: 

    what is my goal with the mailings?

    What resources do I have at my disposal?

    How much time to I have to allocate to creating mailings?

    I always begin  new projects by asking these questions.  I am usually surprised at the amount of resources that I have just by looking around me.  

    One other thought, when using outside resources, i.e. poems, be aware of copyright infringement. I see it often (I used to be a librarian).

    I hope this helps.