To increase our return rate and prepare people for the EGSS, this past year we added a smaller survey earlier that asks in a few questions to indicate how we may better serve them? We also let our bereaved clients that do access our services via telephone calls, counseling, and support groups, that a survey is coming after 13 mo and that we appreciate and look forward to hearing their feedback.
Joelle Osterhaus, MSW, LCSW, LICSW, ACHP-SW (she/her)
Hospice & Palliative Care Psychosocial Services Manager & Interim Palliative Care Operations Manager
Kaiser Permanente Northwest
Continuing Care Services
2701 NW Vaughn St., Ste. 140
Portland, OR 97210-5344
Cell Phone: (503) 312-0819
Main Office: (503) 499-5200
Fax: (503) 499-5535
CCS Bereavement Program Sharepoint Site (internal use): https://sites.sp.kp.org/teams/nwreg/NWAmbulatoryCare/CCS/Hospice/SitePages/BS.aspx
CCS Dept Sharepoint Site (internal use): https://sites.sp.kp.org/teams/nwreg/NWAmbulatoryCare/CCS/SitePages/Home.aspx
Hospice Volunteer Website: : https://www.kpnwvolunteer.org/hospice
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