Bereavement Professional

  • 1.  Bereavement Mailings

    Posted 11-13-2017 03:37 PM
    Looking for some feedback on how many mailings your bereavement dept. sends to each Primary Bereaved.
    I send the condolence card, 2 week packet then the 3 month, 6 month (with a self evaluation form), 9 month and 11 month.
    Does anyone send a holiday card?   
    Thanks

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    Diane M. Hart
    Hospice of the Northwest
    Bereavement Coordinator
    Mount Vernon, Washington
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  • 2.  RE: Bereavement Mailings

    Posted 11-14-2017 02:50 PM
    Post death, we send a birthday card one week before the patient's birthday.  We also send a one year anniversary card one week before the date of death.  The begining of November we send out a brochure we created in-house called "Life After Loss ~ Holiday's and Special Occasions". 

    Original Message


  • 3.  RE: Bereavement Mailings

    Posted 11-14-2017 04:03 PM
    We send out monthly mailings. I know that some people aren't a fan of this as it costs more money. However, I think that it's ideal to maintain constant contact with the bereaved and to assure them of your support and services.

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    Anne Alesch, MDiv.
    Bereavement Coordinator, Hospice
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    Original Message


  • 4.  RE: Bereavement Mailings

    Posted 11-15-2017 10:12 AM
    Like Anne's Hospice, we send out letters monthly; plus, an additional letter right before Thanksgiving that specifically addresses grief and the holiday season.

    I have received much positive feedback from bereaved as to how much they appreciate the more constant contact and how timely the messages are to what they are experiencing in their grief journeys.  I also find that monthly mailings makes them feel more connected to us which results in it being it easier for them to reach out for additional support when it is needed.

    Louis


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    The Rev. Louis Schwebius
    Lead Chaplain and Bereavement Coordinator
    THE MEDICAL TEAM, INC.
    Reston, VA
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    Original Message


  • 5.  RE: Bereavement Mailings

    Posted 11-16-2017 06:55 PM
    In addition to the condolence cards and phone calls, mailings, and bereavement risk assessments, our hospice also sends a single white rose to the funeral home for the patient's funeral. We have received a lot of positive feedback from the families. 

    John

    --
    John Edwards, M.Div.
    Chaplain-Level 2 / Bereavement Coordinator
    Office 843-347-2200  |  Mobile  843-655-2444
    johne@hospicecare.net
    4612 Oleander Drive, Suite 102, Myrtle Beach, SC 29577


     

    www.hospicecare.net |www.veteranshospicecare.net | www.handsofhopesc.net
    NHPCO : www.WeHonorVeterans.org | www.nhpco.org/pediatrics

      
    • 2017, 2015, 2014 Best Places to Work in Health Care
    • 2016, 2015, 2014 Deyta Hospice Honors™ Elite recipient
    • 2014 INC. magazine - Build 100
    • 2013 Best Places to Work in South Carolina
    • 2013 James B. Thompson Small Business of Year
    • 2012 South Carolina Governor's Quality Award
    • 2012 NBCHPN Employer of the Year
    • 2011 Dr. Martin Luther King, Jr. Humanitarian Award
    • 2007 NHPCO Quality Partner 

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    Original Message


  • 6.  RE: Bereavement Mailings

    Posted 11-15-2017 10:47 AM
    We send out the condolence card, the initial grief packet, a 6th month mailing, a year anniversary letter, a holiday CareNotes packet, a discharge letter and survey, six newsletters per year, and invitations to our (3 yearly) events. We also make phone calls/leave voicemail messages at 2, 5, 9, 11, and 13 months. The feedback is primarily positive regarding the mailings; people prefer those to the phone calls. I love the idea of sending a birthday card!

    Whitney Walton, M.Div.
    Bereavement Coordinator and Chaplain
    Abbey Hospice
    Social Circle, GA
    Original Message


  • 7.  RE: Bereavement Mailings

    Posted 11-15-2017 11:21 AM
    We do the condolence card within two weeks, a one month mailing that lays out the who bereavement program and some grief information (the My Friend, I Care book by Barbara Karnes). We sent cards at 3, 6, and 12 months - they are nice, but don't contain any information - I am looking at changing/adding to this. We sent monthly newsletters and a final letter with a Bereavement Survey at 13 months. 

    The amount of calls we make depends on the need of the bereavement and their risk level.

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    Jolene Currie
    Director of Bereavement
    Niagara Hospice
    Lockport, NY 14094
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    Original Message


  • 8.  RE: Bereavement Mailings

    Posted 11-16-2017 07:36 PM
    We send a Condolence Card, followed by monthly mailings for 13 months. At the five month mark, they are sent an evaluation, which includes an "opt-out" of the mailings and/or phone calls. There is a final letter inviting them to give feedback.
    Original Message


  • 9.  RE: Bereavement Mailings

    Posted 11-17-2017 10:47 AM

    In addition to monthly mailings, I sent a six month letter and enclosure, letters about upcoming events (grief support group, remembrance service, etc) and cards remembering the deceased's birthdays, wedding anniversary and DOD.

     

    Cindy Willey, LSW

    Social Worker

    CHI Health at Home

     

    PO Box 461

    Carrington  ND  58421

    Phone: 1-855-860-3464   Fax: 701-652-2283

    Email:  CindyWilley@catholichealth.net

     

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    CHIatHome.com

     

     

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    Original Message


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