Bereavement Professional

  • 1.  Online groups WebEX

    Posted 03-31-2020 03:12 PM
    ​Aloha folks,

    There's been a helpful post about using Zoom for online support groups or individual sessions. Is anyone using WebEx in the same capacity & how is that going for you?

    Thanks!

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    Jennifer N. Mann, M.Ed.
    Bereavement Coordinator
    Sentara Hospice
    871 Martin Luther King Jr. Way, Suite 203
    Harrisonburg, VA. 22801
    (540) 564-5833
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  • 2.  RE: Online groups WebEX

    Posted 03-31-2020 05:39 PM
    Hey Jennifer, I am a Counseling Services Manager in Gainesville, Fl and am trying to put a proposal together to use Zoom or Webex for our Grief Groups and other support groups as well...
    I am wondering what you might use for consents or confidentiality agreements for people in the group?  Do you have anything that you are using now?  How is that going?  Any help you could give would be great...Just trying to get something available for hurting people that feel so isolated now...

    thanks Brian

    Brian J. Coleman, MDiv.,BCC.,CSM,Chaplain

    Counseling Services Manager

    Haven Hospice

    Phone: 352.378.2121

    Ext. 15121

    Fax: 352.378.3435

    Cell: 386.365.5964

    E-mail: bjcoleman@beyourhaven.org

    Web: www.BeYourHaven.org


    Original Message


  • 3.  RE: Online groups WebEX

    Posted 04-01-2020 02:42 PM

    Hi Jennifer,

    I have started using WebEx for support groups and counseling sessions. I was concerned for my elderly population that were not computer savvy users. To my surprise, I only had one that was adamant about not participating until we came back as a group, face to face. The participant did not want to call in either.

    I have a large rural population and I was concerned with connectivity issues. I have had a couple of individuals have problems accessing the link. One in particular was an "Apple" user. This participant called Apple and received assistance with downloading and connectivity. I have since did a test-run and now that participant will be able to join our next meeting.

    The group seems to like it. As a facilitator, it is definitely different. I typically would bring in arts and crafts in the "real" space and now I question how I might do that in a "virtual" space. Counseling sessions have been great for all who have participated. The younger generation has had no problem and they love it. I have not used WebEx whiteboard or shared my screen at this time; however, I have used those features in Zoom.

    Right now, this is a temporary solution to our current situation. If it becomes the platform of choice, or if we choose to continue to offer this platform, then I will add forms and other documentation for this service.

    I hope this was helpful.

     Lisa


    Original Message


  • 4.  RE: Online groups WebEX

    Posted 04-01-2020 04:01 PM
    Lisa, this wonderful information...and it is exciting to hear the positive pt feedback.  I am going to present this to our compliance director and hope by the end of the week am able to get it up and running.

    One thing, did any of your patients/clients have to use their phones for the camera?  Or did they have computers?  That is an issue for some of our people.  They would have to use their smartphone...thanks Brian
    Original Message


  • 5.  RE: Online groups WebEX

    Posted 04-02-2020 12:05 PM

    Hi Brian,


    My group chose to use their computers. I have clients who use their cell phone for individual sessions but not for group. When individuals call in on the phone, you are not able to see their face, they are assigned a spot in the conversation usually with initials in lieu of a picture. The platform works for call-ins and videos individually or at the same time.


    I hope that answers your question.


    Lisa

     

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    Lisa Reed, LMFT
    Bereavement Coordinator
    Assured Hospice
    Centralia, WA
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