Bereavement Professional

  • 1.  Consolo users?

    Posted 04-14-2016 10:53 AM

    Hi there! I'm curious if anyone else out there is using Consolo as their EMR? We use it and I am trying to figure out how to do the administrative work of beravement more efficiently. They have templates for the letters (that are pretty awful in my opinion--don't look nice on the page, don't allow you to greet person by first name only (It reads "Dear Sue Smith") and doesn't even insert a comma after the name!) which can make the task of printing letters much faster, BUT from what I can tell, there is no efficient way of uploading the letters that are created into the patients' charts short of doing one at a time. It's a huge waste of time! If anyone out there uses Consolo and would be willing to visit with me a little more about it, I'd be so grateful. Thanks!

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    Holly Steffensrud, MDiv, BCC
    Chaplain/Bereavement Coordinator
    Envoy Hospice, LLC
    Fort Worth, TX
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  • 2.  RE: Consolo users?

    Posted 04-15-2016 10:05 AM

    We started Consolo April 1st.  Prior to going live, we up-loaded our own bereavement letters and also our own bereavement risk levels for low, moderate and high.  I agree the formatting is a challenge, doesn't look professional.  However, we are talking to Consolo and they seem willing to fix some of these concerns.  It is a work in progress for us.

     

    Deborah Andrews, MSSW, LCSW

    Bereavement Counselor

    BSA Hospice of the Southwest

    6600 Killgore Dr., Suite 110, Amarillo, TX 79106

    806.356.0026

    866.654.2941

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  • 3.  RE: Consolo users?

    Posted 04-15-2016 04:16 PM

    Follow up: I was able to train with Brandon from Consolo today. He is so very helpful if you ever need help! They are very aware of some of the items on the bereavement templates that could be improved and are doing their very best to address those things. It is indeed a work in progress. I see now, though, that the use of the bereavement templates (even if I don't love every detail about how they're formatted) will so greatly improve the efficiency of my program and for that I am very grateful. That was the only issue I was having. I have found the functionality of the bereavement portion of Consolo to be very easy and good. 

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    Holly Steffensrud,MDiv, BCC
    Bereavement Coordinator
    Envoy Hospice, LLC