We utilize Microsoft teams as our platform and team members are all able to 'see' one another. Our bereavement coordinator reads the names aloud, facilitates the discussion around gaining understanding of the loss experience and anticipated bereaved level of risk and need, and thereafter the bereavement coordinator reads a quote or poem. This is much the same as it was before the pandemic as we were utilizing virtual prior to March, and thus the teams have adapted to this as the norm and had settled into the format. The four teams we have utilize a separate time for a 'wellness huddle' or 'team office hours' during the week in which they offer more informal emotional support and processing, vs utilizing the IDG meeting for that.
Joelle Osterhaus, MSW, LCSW, LICSW, ACHP-SW (she/her)
KPNW Hospice & Palliative Care Psychosocial Services Manager
KPNW Interim Palliative Care Operations Manager
NHPCO Bereavement Professional Committee Chair and MyNHPCO Executive Committee Member
Kaiser Permanente Northwest
Continuing Care Services
2701 NW Vaughn St., Ste. 140
Portland, OR 97210-5344
Cell Phone: (503) 312-0819
Main Office: (503) 499-5200 or (800)448-0838
Fax: (503) 499-5535
Upcoming PTO: Monday September 7th – Friday September 11th 2020
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